Privacy Policy

Effective Date: February 14, 2024

Vizenova Inc. (“Vizenova”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our services or visit our website vizenova.ca (“Site”) globally including Canada, the Middle East, Asia, and beyond.

1. Information We Collect

• Personal Information: Name, email address, phone number, company name, and job title.
• Usage Data: IP address, browser type, pages visited, and session duration.
• Marketing Data: Email engagement and preferences via Brevo and other tools.

2. How We Use Your Information

• Provide, operate, and maintain our services.
• Respond to inquiries and offer customer support.
• Send marketing communications (with consent).
• Analyze site traffic and enhance user experience.
• Fulfill legal obligations under global laws.

3. Cookies & Tracking Technologies

We utilize cookies and similar technologies for analytics and improved usability. Manage your preferences at our Cookie Settings anytime.

4. Data Sharing

We do not sell your data. We share information only with:

• Trusted vendors (email services, CRM, analytics).
• Government or legal bodies when required.

5. International Data Transfers

Your information may be processed in Canada, India, UAE, and other countries with robust data protection measures (such as SCCs).

6. Your Rights

• Access, correct, or delete your data.
• Withdraw consent at any time.
• Opt-out of marketing communications.
• Request portability of your information.

To exercise these rights, please contact us at privacy@vizenova.ca.

7. Data Retention

We retain your data only as long as necessary for legitimate business interests or as required by law.

8. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

9. Children's Privacy

Our services are not directed toward individuals under 16. We do not knowingly collect data from children.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in law or service offerings. Updated versions will be available at vizenova.ca/privacy-policy.

Contact Us

For any questions or concerns, contact:

Email: hello@vizenova.ca

Data Controller: Vizenova Inc., Toronto, Ontario, Canada